An Australian Internet of Things (IoT) company has been asked to develop a new back-end process for food delivery services like Uber Eats, reducing the risk of wrong orders and cold meals.

In a recent Hidden Gems webcast for ShareCafe, TZ chief executive Mario Vecchio revealed the company has been asked by a US-based fast food restaurant with a global reach to build a temperature-controlled locker bank specifically for delivery drivers.

These banks will use a QR code system so delivery drivers will only have access to the compartments containing the meal they have been asked to collect, preventing hungry customers getting the wrong bag.

The lockers will also allow the restaurant to monitor how long the food has been stored for and when it is picked up, enabling them to prevent food spoilage and avoid disputes over orders.

Although Mr Vecchio could not name the fast food restaurant with which TZ is working, he said the innovative proposition could theoretically represent a new service offering for the company.

It is one of several unique client requests that the company has received in recent years as the pandemic forced a global rethink of supply chains.

“We all know how supply chains are broken around the world,” he said.

“COVID has completely disrupted the way logistics works. It’s been an industry that’s been pretty much the same for probably 40 years, but it is completely getting revolutionised right now and we are a part of that.”

Since taking the reins as TZ’s commander-in-chief, Mr Vecchio has pushed to transition the business into a software-as-a-service platform and will be adding new features – including some requested by clients – as modular add-ons.

These add-ons will not be available to customers on the outdated perpetual licences previously offered by the company, but Mr Vecchio said TZ is working with these clients to help transition them across.

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Sources

• Share Cafe Youtube Channel, TZ Limited (ASX: TZL) – Webinar Presentation